2-1-1 San Diego COVID-19 Call Center Analytics

2-1-1 San Diego is a resource and information hub that connects people with community, health and disaster services. 2-1-1 hired Analytica to help provide call center analytics in order to gain further insight into caller needs and trends.

Tracking COVID-19

Analytica set out to help the public monitor and understand the Coronavirus outbreak in the United States. Read more!

Creating a Denodo Data Virtualization Layer for Illumina Quality

San Diego headquartered biotech company, Illumina, tasked Analytica with creating a Denodo data virtualization layer to support the data access needs for the Quality department. Why is this important? Now engineers, analysts, and other quality data users have access to real-time quality data including up-to-date non-conformances, corrective actions, complaints, audits, and more. Learn more about the Illumina Quality project we completed!