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Category: Analytics

data analytics consulting
Analytics

2-1-1 San Diego COVID-19 Call Center Analytics

2-1-1 San Diego is a resource and information hub that connects people with community, health and disaster services. 2-1-1 hired Analytica to help provide call center analytics in order to gain further insight into caller needs and trends.

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Analytics

Creating a Denodo Data Virtualization Layer for Illumina Quality

San Diego headquartered biotech company, Illumina, tasked Analytica with creating a Denodo data virtualization layer to support the data access needs for the Quality department. Why is this important? Now engineers, analysts, and other quality data users have access to real-time quality data including up-to-date non-conformances, corrective actions, complaints, audits, and more. Learn more about the Illumina Quality project we completed!

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Analytics

2-1-1 San Diego COVID-19 Call Center Analytics

2-1-1 San Diego is a resource and information hub that connects people with community, health and disaster services. 2-1-1 hired Analytica to help provide call center analytics in order to gain further insight into caller needs and trends.

Read More »